FAQ

USB connection fails?

Update the driver and restart the computer. Alternatively, use DriverGenius to scan and install.

How to keep the app running in the background?

The current version may kill background processes. Contact sales to arrange an update.

Type-C interface orientation?

A1088/FT60 devices have a directional Type-C port. Try reversing the connector if it doesn't work.

Android device not recognized?

Check if database.bin is placed in the sdcard directory. Check USB authorization.

Vuforia watermark?

The free version has a watermark. Contact Mesiontech to obtain a licensed key.